Last Month i take a new connection with MTNL.
I called to customer care services..they promise to me that internet connection will great with MTNL.
and faith on them..and give them 500 rupees registration charges for a new connection
I take 512 Kbps wala plan...
On 12th August a executive his name is Anil Kumar his mobile number is 9868147272 and 9968229454 (DSA Code: 081012)... and he takes 500 rupees and register my name in MTNL for new connection.
After requesting daily they come on 18th or 19th August to connect a new connection for me.
Internet was working very fine on 20th and 21st August.
But From 22nd august to 3rd September internet connection was failed to run, due to my line was not broken. I called their some executives daily 3-4 times and but daily they give me time. For today or tomorrow...
I also got a bill of 700 and their executive told me to pay that bill and promise me that you connection will be fine in 1-2 days you can pay the bill... finally I paid the amount. But now again internet is not working from last 10 days... today is 16th September.
You can calculate that i worked on my internet connection only for 4 days and i paid 700 500=1200 rupees to MTNL.
I am very disappointed with their service and after losing my patience with them. I has to submit a complaint against their executive... I know that MTNL is a good company but their executives are not working properly...
I hope seniors of MTNL will consider the matter and take a proper action to provide us relief from this miserable condition.
I don't know their names but i know their Mobile number and Landline numbers.
1.01126361717 (Senior)
2.01126361719 (bustard Senior)
3.01126361004 (Pandey name)
4.01126480048 (Theif)
5.01120593909 (kanhiya)
6.09868132396
Plz take a serious action against them.
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