Dear Sir,
I am user of MTNL Broad band, I am facing problem form January 28, I log a complaint at 1504 MTNL number, the complaint number is 64800004, my request for internet not working since 28 january. Person come to check for my internet and said take modem to recify the problem at the near sanchar hut.
My request is when MTNL charging for maintains charges every month. How can they ask to take modem to sanchar hut for repair. One important thing is engineer how come to attend the call he always say I don't have tools to repair it, check than why he came for?
Site engineer only killing money and time of MTNL.
As a user of MTNL broad band. One thing I know every few people are working for MTNL.
I had word with my area manager of Mr. D.K.Singh from batra exchange on saturday. He said I don't have proper man power, you carry the modem as well as the adapter in my office I will do change it. Otherwise I would be done on Monday. Monday is over now. My problem is still Pending.
Now Same reply as an area manager given to me, I can go there and collect it somehow when I am paying for every month to MTNL for my on side service than how can i off site.
Please have look this and try to resolve these kind of issue, there are much more things to do have MTNL.
Regards
Deepak Kumar
Khanpur
New Delhi - 110062
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