I had purchased an MTS Blaze data card for high speed internet. i was given a data card with phone number 9136983372. I paid Rs 2300 for the data card and Rs. 1000 for the plan which is for unlimited browsing. I have a receipt of Rs 3300 mentioning the above break up.
I had purchased the device on 26th August. Till date i.e. 8/09/10 i haven't been able to use my device because they have not updated my plan details. When i call the customer care they redirect to the executive but never pick up the call. i tried for 20-30 times. Also the executive who sold me the data plan is also not picking up my phone calls, I also mailed the issue to the nodal officer of MTS broad band services. but no reply from him also. I further mailed it to his senior officer but from their also no response. I think i have lost my money now and i have been cheated regarding the internet service as their is not connectivity from my home.
When i check the details of my plan of data card on their site for phone number 9136983372 it shows validity till 18th September instead of 26th September. also the data left is 28 MB instead of 15GB.
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