Dear All,
I Bought MTS Broadband on 17-12-11.My Device no: 8925342630.When i purchases they told it will active with in 24hrs. When i started to work from 19th there is no network, 0 Speed i raised complaint on 27h to Customer care people Complaint no: r11/58159926 they told with in 48hrs it will be solved .but not yet, Again i raised another complaint on 4th Jan 12 Complaint no: c12/59964297 they told with in 24hrs my problem will be solved.still not Yet. When i raised my 3rd Complaint on 6th Jan they told my name is negative.they told on 2nd of Jan 12 they visted my home for verfication at that time no one is there so name got negative. I don't no from 17th dec-11 to Jan 2nd 12 why they taken so many days for verfication and when i raised my complaint on 4th Jan why haven't they told me that my name is in negative.and on 6th only they told they will send again for re-verfiation but now the date is 16th i don't know in which year they will send and when they will active my net. Another thing is they sent me to pay bill of rs:360 for the month of december. Why should i pay with out using net. I won't pay single rupee and i want my money back
Sivakumar
9566142192
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