Dear Sir,
This is to inform you that I, Sharmi Chakraborty, a customer of MTS broadband internet service is totally dissatisfied with the kind of service they are offering. I am staying in Chennai and I have taken the data card connection of the said service provider in the month of August after giving much thought about it. I am a musician and basically a student by profession so a speedy economical connection was the thing I was looking for. The respective sales personnel of the said service provider offered me a lot of freebies (free laptop bag, game n britanica encyclopedia cds) coupled with the speedy (with speed upto 3.1 mbps) yet economical connection. I took the connection in August by paying Rs. 3000/- (1999/- for the datacard device and 999/- as the unlimited plan). Later on I discovered much of my surprise that the same datacard can be available at a cheaper cost and till date I have not got the promised freebies after making loads of request n complains to them. And most importantly the connection speed is awfully bad..I keep on refreshing pages to get the clear view of it and doing some serious job in this condition is next to impossible. I'm sick n tired with MTS internet connection and want to get rid of it asap but before that I request to to kindly look into the matter n do the needful. It's the hard earned money of father which I simply cant allow to be wasted like this.
My contact no-9840699971
MTS connection no-9150975895
thanks and regards,
Sharmi Chakraborty
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