Hi All, The service provided by MTS was good but only for the 1st month, but latter when I recharged for Rs.999, With in a week the speed was cut down to less than half, In fact it was not even loading google page.
The response from The customer care was not at all good, they don't know the process, Initially they took time and said they have escalated to the concerned department, but the next day they said the team will visit the location to check the exact reason for Speed issues, later they said the usage is exceeded 10GB (but in the MTS Application in computer was only 1GB).
Why can't the company send us any soft of hard copy of the usage???
I've decided not to Recharge any more for MTS and switch to some better service provider, But I would be happy to recharge MTS only incase if the better speed is provided.
- Syed Hyder Karrar
[email protected]
Ph# 7899055505
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