I purchased a wireless Mblaze internet connection on 09Jul for Rs 1900 from Mr Kumar. Number of connection is 9133988465. Before purchasing, I asked for a demo at the place I was staying at the Officer Mess college of Air Warfare, near Secunderabad Club. He however refused and assured me that the speed would be excellent. Trusting his word I purchased the connection.. I was initially told that the speed would be very slow for one week till my connection is activated. My address was checked by a person who visited my residence on 13 July. The speed remained very slow. Thereafter rang up the salesman who told me that he would come to my residence and solve the proble. However he was lying as he never came. I then rang up the helpline and my complaint No C11C5855270 attended by Aparna, was registered. She assured me that the problem would be solved by 29th July. In the next few days I was rung up on two occasions by MTS reps who ascertained my address> I told them to come after 6pm after I was free from work but never came. Due to the urgent nature of my work I finally had to further spend Rs 3000 and set up a BSNL connectionas there was no response from the MTS representatives. the salesman Kumar stopped attending my calls. I now wish to recover my money and damages, for harassment, denial of services and also embrassment as i could not complete my official assignments. Please advice. Colonel Anil Raman
ph 04027840171
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