» Internet & Web » Review / complaint: MTS (MBLAZE) - Cheated customers by providing fake offe | News #422884

Cheated customers by providing fake offe

I bought MTS premium broadband connection and using it for last 2 month. They offer unlimited internet connection for Rs. 999/-. As per the advertisement I paid the amount for the connection. When I connected its shows that data usage provided for me is 30GB (maximum data usage for Rs. 999/-). I don't know that the word unlimited means maximum of 30GB.MTS start cheating me from the beginning itself. They cheated me on:

1. Bad connectivity

2. Only 30GB usage for unlimited plan

3. When we use 12GB out of 30GB the speed will cut down to below 115kbps from 3.1Mbps

When I call the customer care I got the respond that for unlimited plan 3.1Mbps speed was only available for 12GB after that the speed will reduce to 115kbps (but the advertisement shows that ''UNLIMITED DOWNLOAD AT A SPEED OF 3.1MBPS''). I don't know what to do? Please help me... Don't let them to cheat any one else.

Company: MTS (MBLAZE)

Country: India   State: Kerala   City: Thiruvananthapuram

Category: Internet & Web


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