Mts doing fraud they generate wrong data usage details and not fulfill any of their policies
I am Ankit Agarwal using MTS MBLAZE DATA CARD SERVICE since more than one year and suffering also from beginning now I am totally fed-up with this service because there is a lots of problems with this service but I am mention some of the major are from five months before I was recharged with 798 unlimited 6 gb but I am not able to consume more 500 Mb because of there is a network problem and very slow speed and fluctuating speed as always for that’s way I was complaining and they answered me that the network problem
is going on at that area for a quite of time so we are not able to resolve your problem that time so that’s why I wanted to refund or extension of one more month on the behalf of my payment for that package and always I am not able to take the full advantage of this service because MTS showing wrong data usage reports every time and then they stopped my data access. So that why I have no choice recharged with 999 unlimited 10 gb offer but there is a same problem as I listed above there is no satisfactory speed is given so that I was unable to consume not more than 7 Gb of data but they (mts) said you are finished your 10 Gb of data so that we are giving you a low speed but at that speed nobody is gonna able to do access internet properly and for last 15 days I was complained it for more than 7 times and that time they cross the all the limits of cheating people they said you not telling the right identification as that listed to their document, is that means in just one month they changed full of my identification, So that I am try to call the NODAL OFFICER ABHISHEK RAJ GUPTA but the number is always busy at any I call time, there is a some of my complain code which they give to me in last 15 days but not to call back for a single complain –
complain codes-
C1247981514,
C1247781320,
C1247827290,
C1247939052
As I shore this problem cannot be solved because they are not at all accepting customer complaints, they show the wrong data. Government have to take a serious action for that and have to make system for easy open to check correct data usage and easy to generate information of fault and complain to inform that time in just one or two easy steps so that it can be easy and fast to complain because I am shore that this is not only some of consumers problem but it is a each and every person’s problem which is using this service, but not every person is raising their voice because it is very complex and very time consuming system which has not surety of resolution on time.
As the customers has no data regarding internet data usage with them and 'its mts game they show there own data'.
never believe mts company again.
Regards,
Ankit Agarwal
[email protected]
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