DEAR SIR/MADAM,
I AM FACING PROBLEM IN CONNECTIVITY WITH MY MTS MBLAZE PREMIUM DATA CARD . I HAD RECHARGED FOR RS999/-, ON 24TH OF 0CT AND SURFED FOR 12 GB OF DATA THAEN AS PER PLAN MY SPEED SHOULD REDUCE TO 1X AND I AM SUPPOSED TO DOWNLOAD ANOTHER 18 GB OF DATA BUT THAT IS NOT THE CASE BECOZ AFTER SURFING FOR 12 GB MY CONNECTION LOST AND WHEN I REPORTED THE ISSUE TO THE CUSTOMER CARE THEN THERE IS NO ACTION BEEN TAKEN AND ON 12TH NOV MY CONNECTIVITY PROBLEM STARTED LAST ON THE FINAL DAY OF VALIDITY THAT IS ON 25TH NOV. AND WEN I RECHARGED FOR ANOTHER 198 RS THEN IT WORKS ON 25 TH.
SO I WANT TO LODGE A COMPLAINT THAT AS MTS IS CLAIMING OF UNLIMITED DATA USAGE FOR 999/- BUT DID NOT COME UP TO THERE PROMISE AND I WANT MY 14 DAYS OF DATA BACK i.e. 18 GB OF BROWSING BACK FROM THEM
SO I REQUEST YOU TO PLEASE HELP ME IN THIS REGARD.
NAME:- MANAS KUMAR TIWARI,
MTS MDN :-9135966899,
MOB NO:- 09740822123
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