Inspite of several reminders and complaints nothing has been done and they are not giving my cheque on the name of RAHUL KUMAR.
for your action...
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&-- Forwarded by Rahul57 K/CHN/TCS on 08/30 02:47 PM &--
From: Rahul57 K/CHN/TCS
To: "support"
Cc: [email protected]
Date: 08/30 02:35 PM
Subject: Re: Order # 2015555
Ronak,
I got the cheque... What the HELL... I got the cheque by the name of "RAHUL CHOWDARY" WHAT ARE YOU GUYS ARE DOING, I AM SENDING ONE SUMMON INSPITE OF REMINDING AND HARASSMENT, PLEASE PAY THE COURT FEE ALSO.
If possible by you then please call me for giving the solution... as no one is giving answer on this query...
I want solution; its been more than 2 months no solution, you tell me what to do...
Regds,
Rahul Kumar
9811-77-0828
From: "support"
To:
Cc:
Date: 08/30 01:22 PM
Subject: Order # 2015555
Dear Rahul,
We have already dispatched the cheque through Post.
Kindly check with your nearest postoffice.
Regards,
Ronak Samani,
CRM.
&-- Original Message &--
From: [email protected]
To: support
Cc: [email protected] ; [email protected] ; [email protected]
Sent: 29/08 03:27 PM
Subject: Re: Order # 2015555
Dear Ronak,
Still the cheque is not received, how much time it will take, and the AWB number is also wrong not able to track.
Regds,
Rahul
%%%%%%%%%%%%%%__
From: "support"
To:
Cc:
Date: 08/26 03:53 PM
Subject: Order # 2015555
Dear Rahul,
We have dispatched the cheque for the order # 2015555.
Details are:
Speed Post
AWB # :RL-18
Cheque No.: 118785
The cheque will reach you shortly.
Regards,
Ronak Samani,
CRM.
&-- Original Message &--
From: [email protected]
To: [email protected] ; [email protected] ; [email protected]
Cc: [email protected] ; [email protected] ; [email protected]
Sent: 26/08 01:32 PM
Subject: Re: Order # 2015555
Dear Mr. Samani,
As per the mail trail and going on the written doc. I haven't received my cheque yet. Would you mine if you please intervene on this same.
Rgds,
Rahul K Chaudhary
TATA Consultancy Services
Mailto: [email protected]
Website: http://www.tcs.com
%%%%%%%%%%%%%%__
Experience certainty. IT Services
Business Solutions
Outsourcing
%%%%%%%%%%%%%%__
From: "support"
To:
Cc:
Date: 08/11 07:10 PM
Subject: Order # 2015555
Dear Rahul,
Be assured you will receive the cheque in the name of " Rahul Kumar ".
We request your patience in the interim.
Thanks & Regards,
Ronak Samani,
CRM.
&-- Original Message &--
From: [email protected]
To: support ; [email protected] ; [email protected] ; [email protected]
Cc: [email protected] ; [email protected] ; [email protected]
Sent: 11/08 06:58 PM
Subject: Re: Order # 2015555
Dear Ronak,
Thank you so much for the response... i really appreciate your efforts and time of respond the mail
Sir, please confirm on what name you are preparing the cheque... as i want the cheque on the name of Rahul Kumar.
Please respond...
'Regards,
Rahul Kumar
Assistant Manager
Process Excellence
Tata Consultancy Services
Cell:- 91-9811-77-0828
Mailto: [email protected]
Website: http://www.tcs.com
%%%%%%%%%%%%%%__
Experience certainty. IT Services
Business Solutions
Outsourcing
%%%%%%%%%%%%%%__ From: "support"
To:
Cc:
Date: 08/11 06:42 PM
Subject: Order # 2015555
Dear Rahul,
We regret for the prolonged delay & inconvenience caused.
We have initiated the refund process against order # 2015555.
We would deliver the refund cheque at your postal address within 7 to 9 working days (before 21th Aug).
Regards,
Ronak Samani,
CRM.
&-- Original Message &--
From: [email protected]
To: [email protected] ; [email protected] ; [email protected] ; support
Cc: [email protected] ; [email protected]
Sent: 11/08 06:35 PM
Subject: Re: Order # 2015555 (Prepare cheque in the name of Rahul Kumar)
Dear Team,
Please update and re-send my cheque of order number 201-5555 on the name of "Rahul Kumar" not in Rahul Chowdary,
Its been more than 40 days and i am very depress now with the services, and you are simply harassing me everyday
I spoke to all team members but no resolution below are the details :-
Please give my money back i am in need of money...
Please send the cheque on the name of "Rahul Kumar"
r,
Rahul
9811-77-0828
%%%%%%%%%%%%%%__ From: Rahul57 K/CHN/TCS
To: [email protected], [email protected], "support"
Cc: [email protected], [email protected]
Date: 07/18 02:44 PM
Subject: Re: Order # 2015555
Dear Support Group,
Please do the needful and give the updated status of the case, as what to do next...
Rgds,
Rahul K Chaudhary
TATA Consultancy Services
Cell:- 91-9811-77-0828
Mailto: [email protected]
Website: http://www.tcs.com
%%%%%%%%__
%%%%%%%%%%%%%%__
Experience certainty. IT Services
Business Solutions
Outsourcing
%%%%%%%%%%%%%%__ From: Rahul57 K/CHN/TCS
To: [email protected], [email protected], [email protected], "support"
Cc: [email protected]
Date: 07/14 08:09 PM
Subject: Re: Order # 2015555
Dear Mr. Samani / Mr. Gangapuram,
As discussed, please consider the Blue Dart AWB number 1312-768-2536. I have returned the consignment, please do the needful.
Or else Mr. Gangapuram ~ please spare your valuable time for 5 minutes to speak on the below mentioned number.
Rgds,
Rahul K Chaudhary
Assistant Manager -
Process Excellence & PRG
TATA Consultancy Services
Cell:- 91-9811-77-0828
Mailto: [email protected]
Website: http://www.tcs.com
%%%%%%%%__
%%%%%%%%%%%%%%__
Experience certainty. IT Services
Business Solutions
Outsourcing
%%%%%%%%%%%%%%__ From: Rahul57 K/CHN/TCS
To: "support", [email protected], [email protected]
Cc: [email protected], [email protected]
Date: 07/13 06:46 PM
Subject: Re: Order # 2015555
Dear Mr. Samani / Mr. Gangapuram,
Thank you so much for your prompt response, I will do the same by tomorrow as guided by you, however my motive is to get the phone as my brother is waiting for the same, cant you give a good condition phone on ASAP...
" Please"...
Rgds,
Rahul K Chaudhary
Assistant Manager -
Process Excellence & PRG
TATA Consultancy Services
Cell:- 91-9811-77-0828
Mailto: [email protected]
Website: http://www.tcs.com
%%%%%%%%%%%%%%__
Experience certainty. IT Services
Business Solutions
Outsourcing
%%%%%%%%%%%%%%__ From: "support"
To:
Cc:
Date: 07/13 06:28 PM
Subject: Order # 2015555
Dear Rahul,
We regret for the inconvenience caused. Please accept our sincere apologies.
We would request you visit your nearest Blue Dart office and send the product to the below mentioned address:
J.S Associates,
2 Mangesh Industrial Estate,
Shubhas nagar,
Mulund Link Road,
Nahur West – 400078
LM: Behind Designo Furniture Showrom.
Also, provide the centralized A/c # 113260. Mode: DP to the logistics.
You don’t have to pay any courier charges for the same.
Kindly mention your order number and your contact details on the product.
We request you to quote a value of the order # less than Rs. 1000/- & inform the counter person as a product is defective it holds no commercial value.
Please help us with the AWB # after sending the product.
It would take 2-3 days for the product to reach the Aramex, & once the product reaches us we would initiate the refund and the same would be couriered to you within 7-10 working days.
We request your patience in the interim.
Regards,
Ronak Samani,
CRM.
&-- Original Message &--
From: [email protected]
To: [email protected] ; [email protected] ; [email protected]
Cc: [email protected]
Sent: 13/07 06:13 PM
Subject: Defective Piece - Blackberry Strom 9530
Dear Support Team,
Naaptol
Unit No.418, Building No.2,
Sector-1, MBP, Mahape,
Navi Mumbai- 400710, Maharashtra
India.
Thank so much for the defective piece, which i got yesterday and that time only i was giving back but that courier boy refused for that.
I bought various things on my brothers name from naaptol.com however this time I am very sorry to say that this piece is not good and defective :-
The touch screen is pressing hard, tilt and going inside
The touch screen is not working, pressing on message and some other tab is opening
Number dialing is also not working
No network is accessible
As discussed with one of your executive on customer care she told and guide that return the phone via blue dart and we will send you the check within 7 working days.
Please guide for the same...
"I bought blackberry storm yesterday (12th July'11) after opening the product it was defective, the phone touch screen navigation is not working, not able to dial the number and the screen is pressing badly. Please help and change the it as soon as possible"
I wanted to give it to my brother as a Gift but you failed and ruined my feeling...
Courtesy Copy to :- 1. JAGO GRAHAK JAGO - Ministry of Consumer Affairs
Rgds,
Rahul K Chaudhary
Assistant Manager -
Process Excellence & PRG
TATA Consultancy Services
Cell:- 91-9811-77-0828
Mailto: [email protected]
Website: http://www.tcs.com
%%%%%%%%%%%%%%__
Experience certainty. IT Services
Business Solutions
Outsourcing
%%%%%%%%%%%%%%__ From: [email protected]
To: [email protected]
Date: 07/13 05:32 PM
Subject: ORDER CONFIRMATION MAIL - Cash on delivery
ORDER CONFIRMATION MAIL - Cash on Delivery (COD)
Dear RAHUL CHOWDARY,
Thank you for shopping with Naaptol.com. Your order details are provided below:
Order Number
Payment Option
Order Value (Rs.)
Status
2015555
Cash on Delivery (COD)
10298.00
Order Delivered
We at Naaptol.com are constantly striving to provide you the best shopping experience. We hope you have enjoyed shopping with us.
Please Note:
At the time of delivery please hand over the CASH against delivery of the product.
The product will be delivered in a sealed condition.
Do not accept any packet which appears to be tampered or damaged externally.
Do not pay more than the order value. In case the delivery person insists for any additional amount related to statutory charges like octroi, entry tax, etc. please pay and take a receipt form the delivery person. Inform us about it to our customer care team and we will refund you the extra amount paid.
For any queries and details, please get in touch with our Customer Care Department at 09223516148 between 9:00 AM to 6:00 PM. We will be glad to service you.
Thank you for shopping with Naaptol.com
Sincerely,
Naaptol.com Customer Care
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