I have recharged with rs 500 from paytm for my bsnl mobile no on 12/5 which inturn failed as it was an invalid transaction and was reflected in my account of sbi where as i checked with bsnl the service provider the confirmed dat it was a failed transaction and i also got in touch with the payment gateway authority ie AVENUES INDIA PRIVATE according to them the transaction was successfully done and was payed to paytm
but till date i was not refunded any money nor any sort of calls where as they posted a mail saying
Thank you for contacting Paytm customer care.
Currently we are receiving huge traffic because of our new campaign. Therefore, you may face delay in receiving a reply from our end. We will get back to you as soon as possible.
Best Regards,
The Paytm Team
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