I had made a payment of Rs 1599/- on connectindia.com for product id-8556, Tata photon Plus (Ref Id for my payment 3090534) on 8th of Jan
as per conversation made with Mr,
SANDEEP SRIVASTAV
Sr. Sales Advisor (Tata Online Deals)
Ph: 91 0120-4087651, 9716041141 - Fax 0120 46666635
E-Mail - [email protected]
And on the same day Mr Sandeep.s has send (Mr Kumar) phone # 9141247612 had collected my documents and my photograph and had delivered the photon plus device.
As per my conversation with Mr Sandeep S, he told that the device would be active within 2hours, but the device was not active even afer three days..
so i registered a complaint with
with Tata photon customer care (docket # 250415249)(Miss komal, {Supervisor}). They have approved a refund and Mr Lilit called from vriti.com regarding that they would send me a cheque. but till date a did not get my refund nor my documents & my photograph.
I had been constantly calling and sending mails to tata photon customer and to nodal officer and spoke with (Mr Jitendra & Mr Sattar Khan {Supervisor}) and every time i call the will assure
me for my refund and my documents back within 24 hrs but till date i din`t get my refund nor my documents and my photograph.
The customer support of tata photon is just worst...
0 comments