Dear sir,
on 30/12, I received phone call from number 9112047917500 on my mobile number 919777457208 at 15.43 hrs claiming that it is a call from 'M/S bag it today'. I was told that, I have been selected lucky customer, I have to pay only rs 2500 and I will get gift of worth rupees more than one lakh from 'bag it today. Then from phone they took my credit card password stating that they will do transaction worth rupees 2500 for the same. But they DID transaction of rupees 54998 without intimating me. When I got the credit card transaction message on mobile, I was stunned. After few minutes, I got another call from the same number. I told the 'bag it today' person that you have cheated me. Then they told me that only the amount transacted has been blocked and not claimed. Only amount 2500 will be claimed and rest will be refunded as pronished. I insisted to refund my money transacted. Then, I was told that for refund also, you have to again give the credit catd one time password once again. I refused to give the one time password. Then they told me that for refund also, you have to do the reverse transaction and so need to follow their instructions. I DID the same thinking that the second is a transaction for reversal of money deducted in the first transaction. But the second transaction was also fraud. A second transaction was made of rs 49998 for debit. I was unable to think what to do. Immediately, I got call from same number and I was told by 'bag it today' person that there is no point of any worry. You will receive the entire amount back deducting 2500/ Within next 48 hours. I had then no option but to follow them. They also told me that, you will receive verification calls now. You must not mention all these during verification, otherwise I will have to pay 30% extra as various charges, and the matter will become complicated. So, during verification calls also, I didnot mention any thin what wrong had happened.
Today, I enquired with the bank and came to know that the amound transacted is not blocked but claimed. Sir, I have been cheated by M/S bag it today. They have claimed rs 104996 against rs 2500 what they had promished for the order transaction. Sir, due to this incident, I am very disturbed. I am in deep pain due to this and cannot explain in words.
I request you sir to do the needful, so that, I can get my entire money back.
The order numbers are- trnpl/DLI/222993 and
trnpl/DLI/222994
the booking ids are-- 580011217 & 580011216
the complaint numbers are 1056020 & 1056025 (registered on customer care of bag it today number 01204112424 on my request)
Regards,
Rajeev Kumar Singh
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