Airtel is fraud, cheating customers giving wrong information about plans. You guys are cheaters! How long you can fool customers? I was not informed that its 20KBPS unlimited 3G data plan, and after completing my bandwidth its bloody 20KBPS in which even a single pic will not load. Even my mobile with GPRS connection loads at 150 to 200 KB/s. It took me 30 mins to load this page. Don't buy Airtel. They're fraud.
The story goes like this:
Artel representative started annoying me with phone calls regarding offers. I attended the call once and he asked for my address for explaining the offer and he said I don't have to buy.
He came home and explained all false information about the plan and forced me to buy the 3G Dongle and said he came on my request.
1. He explained that its an unlimited plan at 7.1 MBPS.
2. For 675 plan I get 3.15 GB free and another 2000 rupees worth of usage free at 2 paise per 100KB (200 rupeesworrth of usage is misleading and cheating)
3. He offered me the dongle for Rs.999 which he said is worth Rs.2500 . At last I thought its a good deal and took it.
4. After few days I happen to call Airtel customer care regarding the speed issue and to get a clear idea about the plan.
Here, on the first call
The representative told me that I can use 3.15 GB free usage plus 9.5GB (based on 2 paise per 100kb) and a total of 12GB.
And the call got dropped in between and I happened to call again, this time they told a different story. 2000 rupees usage is including 3.15GB, which means a total of 9.5 GB
This keeps of changing every time I call any representative. At last the call was transferred to Manager. She assured me again that its total usage of 12GB. (ref no of the complaint: 978050653)
And in the other time, when I called, an airtel representative started abusing me asking why am I calling them. He started abusing me badly and said an explanation that he was frustrated with lots of customers. HELL why do i have to worry about other customers, I paid money and I need to get some service.
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