Dr. Hemant kumar
Professor of Physics
University of Delhi
Phone: 9311469376
Fixed line Telephone Number: 01141429063
Sir,
I wish to bring to the notice of the higher authorities of Air Tel that my innumerable mails and telephonic complaints have all gone in vain and the corrupt and incompetent technical department of Air Tel has not resolved the issue which is pending for the last 20 days or so. Today while calling the customer care (Tel No. 011 44444198), I was connected to some senior official Mr. Fazal of Air Tel without any concrete results, his usual reply was that the complaint had been escalated. He was more interested in persuading me to get the connection cancelled rather than providing the resolution. The company has been cheating me since the past one month. According to the plan I opted the browsing speed should be 2Mbps, however I am getting around 800 kbps as vividly shown by me to a cheat and liar engineer Mr. jitendra, who wrongly updated at your end that the speed was OK and I was satisfied.
I wish to mention that I badly need internet but not at the cost of getting cheated by air tel. I ask the higher authorities of this sick company if they are interested to give me the internet facilities.
Sincerely yours
Dr. hemant Kumar
Residence: B 101 Himachali Apts. Plot 8, Sector 3, Dwarka, Delhi- 110075
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