Respected Sir/Madam,
This is the regarding the issue I faced with ARTHA HEALTH OPTIONS PVT LTD.
The service or the way they are dealing with customers is totally unsatisfied or assumes to be fraud.
I had a bad experience with them and totally frustrated with this.
I was said I will be provided Gold membership card with 2 years maturity and an amount of 8975 Rs would cost for the same. I agreed for that and went ahead to take the same. (Around 25th of Sep 2010)
Later on one or the other executive /manager calls up and ask me to pay the pending amounts.
This would be either through my credit card or cheque.
In total I have paid 187723 Rs (One lakh eighty seven thousand seven twenty three rupees).
When I called up and said I am not interested for this and would like to cancel the card and recover the amount paid, they said there is no option to cancel the same as they are tied up with Indian Medical association.
Please help me out in recovering the below amounts I have paid:
Date-wise facts:
Please find the amount paid details:
3992 11th Aug (paid through cheque)
1994 28th Sep (paid through credit card)
2993 29th Sep (paid through credit card)
3988 4th Oct (paid through credit card)
27999 5th Oct (paid through credit card)
7986 26th Oct (post dated cheque)
67999 26th Oct (post dated cheque)
28976 13th Oct (paid through credit card)
41796 18th Oct (paid through credit card)
187723 Total
About the above mentioned post dated cheques i informed to my bank for cancellation of the same after checking few frauds made by Artha posted on google by few customers.
I have been member of this for 2 years and have not faced this type of issue.
In the initial I paid amount of 3992 Rs towards renewal of my card (as I was a member since two years). Later I paid Rs 8975 (1994 2993 3988) towards Gold membership card.
After paying this amount, one executive came to me saying towards closure of my account I need to pay an amount of 27999 Rs (had no other option), hence paid the same.
Again after few days, one of the managers called up and said there is some amount pending towards closure of account (Rs 67999), I said I would not require any benefits and would like to cancel the card. They said it is not possible and later on it went in frequent intervals. There was no option left for me apart from paying the money.
I was informed that I will be send account closure details and new card will be issued for the same. I could not get these. Even if I get this I would not like to go for this as the way they dealt with me is totally not accepted.
I was given few holiday packages vouchers, master health check up and wellness check up vouchers which I did not utilise yet.
Also they have got access to all my credit card and bank details.
RELIEF:
Please let me know how I can recover the amount already paid by me Rs 111738 (One lakh eleven thousand seven thirty eight rupees)
(187723 – 7986 – 67999 = 111738)
Address of Artha Health Options Pvt Ltd.
ARTHA HOUSE, No.24, Sirur Park Road,
Seshadripuram, Bangalore – 560020.
Phone: 91 80 67678484
Email: [email protected]
Frequent calls I used to get were from below numbers:
91 80 67678484
91 80 30010700
91 9916670302
91 9972995006
So request you to please help me to recover my amount and ban this company/organization.
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