Hi,
This is regarding a courier we had sent to Dubai on May 15, 08, Airwaybill No. 20740. This courier hasn't been received yet by the recipient, although it's already been 34 days i.e. even more than a month. However, the courier should have been delivered in 15-20 days of a time, i.e. maximum by June 5, 08, yet there's neither any delivery happened nor any track is available on this on your website.
This is really disgusting on your service part, which you seriously don't consider and this courier, being quite important to both the parties is a matter of worry to us.
Pls look into the matter on an urgent note, resolve it, and get the courier delivered as soon as possible as it's strictly confined to the timeline.
This attitude at your end really doesn't encourage us to use your services. Hope you to take it forward equally seriously.
Regards,
Ashutosh Bahuguna
Aviva Life Insurance Co. India Ltd.
Gurgaon-122003.
0 comments