I am having Axix Bank credit card (4349750000012528). I am facing lots of problems regarding billing process since last 6 months. Inspite of regular follow up with Axix, no one is really bothered to get back with solution. I have been charged late payment fees (100/-) Service Tax (12.36/-) Debit Interest (25.18/-) and service tax on D I (3.11/-) regularly every month since last 6-7 months. I have stopped using the card due to mis managed procedure from Axix. They just DO NOT RESPOND. I must have registered 6 complents with them (having all the details of complaints, date and person whom I have discussed) but there is no SINGLE improvement in the attitude. Every month my bill is increased by Rs.140/- I have been told by tele banking officers to wait for SEVEN WORKING DAYS till we resolve the issue and now I am waiting for almost 6 months. Regular follow up looks like is just a formality for them. I don't see and solution till some one from Axix who really intend to resolve this matter, take this as a task.
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