I booked a holiday package from bag it today on 15/07.
My booking ID is 1007964579.
I received my package after one week on 21/07.
I sent my application form along with required document and DD for registration charge of Rs. 750 on 12/082011 by courier.
As per courier information, it was reached on 16/08 and as per courier record Mr. Vijay from "Affordable Sales Promotions Pvt. Ltd." had received it.
In the application form it is mentioned that after receiving the application form along with the registration charge (Demand Draft), the customer service team will contact me in 3 working days.
As on date nobody had contacted me for confirmation.
I tried to contact on the given customer care number (120-6182100) many times, on which it remains on hold for long time and sometimes if it could get connected, I am not getting satisfactory answer.
I have many mobile numbers on which also I tried to contact many times which are mentioned below. They have now stopped picking up my calls. If I call from different number they picks-up but they cuts my call once knowing that I have called.
1) Mr. Rohan - 09711427810
2) Ms. Dipti - 08882898696
3) Mr. vishal - 09990034603
I have spent so much money on making phone calls and mentally stressed also.
Today, when I call on customer care number, I came to know that my form has been rejected and the person had disconnected my call. Again when I contacted some other customer executive had picked-up my phone call and he informed that my form has been rejected second time.
Here the question is if I have sent my form once only, how it can be rejected twice??? Also what is the reason of rejection???
Now, I am fed up of this and want solve this problem.
Please do the needful.
Regards,
Paresh Gandhi
Mobile - 9909994174
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