Hi,
I had purchased an online Holiday voucher from Bag It Today worth Rs 7000/- using my credit card.
On receiving the voucher I realized that it was a fraud as the booking conditions were completely different from what was explained to me by the sales person because of which I had bought it. I was also promised a Reebok wrist watch and UCB Hand Bag but none of this was fulfilled by the company.
Hence I returned the holiday voucher (Booking ID: 777782378 Order Id :1005031647) to them which is already delivered to them on the 18th May through firstflight courier consignment no B51796180 which can be tracked on www.firstflight.net on the address which was provided to me by their customer service executive.
Now these people are claiming that they have not received it and are not even responding to my last email for refunding my money when the consignment no from the courier company clearly says that it is delivered to them with the company signature and stamp.
I need my complete amount my refunded hence please help me with the same.
Regards,
Harshang Shah
Booking ID: 777782378
Order Id :1005031647
Tel: 9820741133
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