Bank of india(malaudh branch)
Misbehaviour And customers right's violation

Subject: - Regarding the misbehavior and violation of consumer rights by Bank Officials of Bank Of India (Malaudh Branch).

Respected sir/madam,

We are customers of Bank of India (Malaudh Branch). We are writing to you when the situation is going very bad. In our area Bank of India (Malaudh Branch) is becoming very famous for misbehaving with customers (also with senior citizens) and for violation of consumer rights in these days.

They are behaving with us, as we are guilty person, as we are doing offence if we are coming to bank for any work. We can deposit or withdraw our money by standing in Q, generally it takes long waiting time in Bank Of India (Malaudh Branch) due to huge rush. But many persons (well known of Bank officials) deposit or withdraw their money without any Q through Back window. If any person in Q, if any one makes objection on this male-practice, Bank officials will ask him to be silent or to get out of bank.

Getting an Account statement is our right, but this is a worthless thing for Bank Of India (Malaudh Branch) printing a statement is 1 or 2 minute job, but generally they told you “we have no time, come on tomorrow”, even if it is urgently needed by you. One from us (applicants) fails to submit his File in UK Embassy in Delhi, He Requested the manager for statement of his account urgently within one hour, because he has to leave for Delhi on the same day, but Surprisingly Manager told “we are not free, I cant do it before tomorrow” there are lot of other cases like this, even they do not care for senior citizens. You can do your work on time in the bank only if you have a reference. The above reasons are the “Why” public sector is falling. Private sector Banks are charging more for their services but they satisfy their customers. They thought customers are base of their business and Bank Of India (Malaudh Branch) thought customers are burden on them.

So we requested you kindly do some action against this male-practice and bad Attitude of Bank of India (Malaudh Branch) and protect consumer’s rights and hence public sector.

Date: - Waiting for your positive response,

Copy to:- bank of india Head office (by post)

RBI (by post)

bank of india jonal office (by post)