Dear Sir,
i will present the facts of the case in a chronological order for you to understand that this delay is not my fault.
10 - Jun - 2008 I dropped cheque bearing 086732 dt. 10/06/08 of Rs.2090/- at Nehru Place drop box,
16 - Jun - 2008 I was informed by your call center that my cheque has not been recveid and probably lost during transit by your courier agency and they asked me to give a new cheque for the same amount, I asked them to come and collect from my office address. They categorically told me that I wont have to pay any charges as the cheque was lost due to negligence on part of your courier / collection guy.
19 - June - 2008 I was again contacted by you call center and told that they are sending a representative to collect the new cheque. A guy named Padam from your collection agency visited my office and I gave him a cheque bearing no: 086735 for an amount of INR 2090 vide Receipt no. DLCCBS 49028 DT. 20/06/08.
Now to my utter surprise, i have been again sent a statement which contains internst and alte payment charges. as you would appreacixte in the above matter i am nowhere at falult so i would request you to waive off the late payment charges & interest at the earliest and send me a freas stamtent.
regards
Lalit Gupta
cell : 9891645646
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