Dear Sir,
My name is Amiya Bhusana Sahoo. I am a Barclay cardholder having card no:
4339 4844 8450 2182.
(Sub: - Please revert my credit card bill amount of card no: 4339 4844 8450 2182)
I got several calls from Barclay card Priority circle 2-3 months ago. They told me that your card has nominated for membership and informed me about the offers. When I asked them is there any extra charges for this, they told me with the same card with no extra charges they are providing the facility that’s why I had given my consent. On November 25th I got a message that your credit statement has been generated. Your total due is Rs: 6741.60.
Then I called the priority circle customer care and told them to cancel the membership because at the time of call they have told me ‘there is no extra charge for it’.
Since I have got the message on 25 of Nov so I can cancel the membership within 21 days. But they are telling me the amount is debited from your card on 28 of October. When I came to know through message it has already been 21 days.
They don’t have the facility to view the statement online. So how one can know when the amount is deducted from his card? and they are sending me the SMS after 21 days so that I won’t be able to cancel it.
I am not a single person who has faced the problem; I have found the reviews written in http://www.mouthshut.com and http://inconsumercomplaints.com/complaints/barclay-c112372.html a lot of people are harassed by Barclay credit card priority circle scheme.
Another thing I have not got my credit card statement yet (6th Dec). But in the SMS it is showing it has been delivered on 25 Nov.
I have read from forums written in http://www.mouthshut.com and http://inconsumercomplaints.com/complaints/barclay-c112372.html that those people who have paid the amount have not go trolley bag yet even after 6 months. Since I am not getting my statement in my address how can I trust trolley bag and holiday voucher will reach in my address? People have not got bag after 6 month how can I believe them that all the gifts will delivered in 2 weeks of payment.?
Please help me against malpractices in transaction of Barclays Card services.
Date: 6th December yours truly,
Place: Noida Amiya Bhusana Sahoo
Contact No:9911129783
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