Hello,
I am vijay, i am using barclay credit gold credit card since 7 months. I had asked for balance transfer for my ICICI credit card, since i was unable to pay ICICI bill amount. But due my residence address confilt i didnt recieved that balance transfer cheque in time. Then i asked customer care and reported me that cheque was sent to old residence address and it was returned. Then i asked them to cancel that balance transer cheque becuse i had payed my ICICI payment through cash, they said it will be done with in one week.then i called them after 15 days about my query, but they said query status is in progress, then again after 20 i called them, then also status was same, then i warned them to cancel that asp.then my new bill was generated in that bill they had added my Balance transfer amount, again i called them they said it will be revised soon you can pay the remaining amout apart from BT amaount.then i did as they said. Later on after 45 days i called then also the status was same, i got fustrated and i tried to talk to their supervisour, then supervisour asssured me that balance transefer amout will be canceled with in 3 days.with in that 3 days i have recieved the balance transfer cheque, so now for me that cheque is of no use.then i called them to ask why they have sent this afer i said to cancell then they said to return back that cheuqe by sending it their postal address.so it will take another 10 days to cancel and also by that time my next bill also will be genereated, so now i told them to transfer my call to superviousr and they said at mid night they will work with superviousr, i was shocked hw can they work with out superviour. SO PLEASE SUGGEST WT STEP I SHOUD TAKE FURTHER.they are try to gamble with customer and also they are not caring for customers also.t
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