BARCLAY CRIDT CARD
Epeatedly harassement

Head Service Governance- Retail Banking & cards (India),

Barclays Bank PLC, Retail Banking Division,

601/603, Ceejay House, Shivsagar Estate,

Dr. Annie Besant Road, Worli,

Mumbai- 400018

Dear Sir / Madam,

This has reference to my card no 4339487477530276 and my complaints

to you on 30th June & 9th July and your reply dtd. 30th June.

So far there has been no response to my grievence from your end.

However, I am being repeatedly harassed by your people for the payment of the bill even though I have made it very clear that the payment in full would be effected upon redressal of my complaint. On an average I am recieving 15 calls per day from your call centre people regarding clearing of the bill. This has become a total nuisance to me. There is a mistake in the billing amounting to more than Rs.7500.00 which I have brought to your notice and instead of rectifying this or adressing this issue you have resorted to gimmicks and harassment in the guise of recovery.

Please be asuured that I will make the payment only upon satisfactory redressal of my grievance. I reserve my rights under law to take appropriate action if you continue to harass me further.

May I hope to get a favourable action from you?

Regards,

Anand M.

9900247991

Company: BARCLAY CRIDT CARD
Country: India

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