Card no.: 4339-4892-0443-2719
To
The VP,
Barclays Bank PLC Ltd.,
Dear Sir,
Knowing & using the correct name of the customer, Its a your primary respect given to your customer.
The name on my card is G SRAVANTHI. My name is SRAVANTHI. Every month my satement is given in a wrong name as " S RAVANTHI GRIDDALURU", and your executives from collection dept. uses "RAVANTHI". Its just an insult. When i say to correct that they say to call customer service & its not their job. Is this the answer to give a customer. You are insulting firstly and you do not correct it. wow! wat a stupid response to give it. If i were in that place i would have connected the customer directly to the so called customer service dept., ans then talked about the payment.
Second thing is how many will call for the same matter & for the same purpose. How many times we have to reply for the same story. When ever you call me i have to listen a wrong mane. Any normal human will become wild and you can not blame them for that.
Third is when you say that you are sending some idiot to get your payment by cash because i forgot to put a cheque, you must send orelse not. I would have dropped cheque immediately afte a remainder call. why should you say something which you do not & can not follow?
just don't neglect it. you will be in grave danger oneday.
If you think you are well established you are totally wrong. Mind you. I will immediately close your card. I have decided it.
Shame on you if can't even think these small things.
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