BEST 260 crore of Violation/Complaint cases
BEST might be having Aprox 260 Crores cases of violation/complaint in a year. Still BEST. (for Customer dissatisfaction)
The following calculation will shows the complaint cases not registered and controlled by you.
(A) At bus speed of 15Km/hr for Daily Run of 16 hrs is 240 Km.
Total stops 240*3=720
Not halting on parking lane at stop (Min 50%) 360
Running early before proper boarding/ Aligting (Min 50%) 360
Wrong Lane (1st Lane)/ Lane Cutting (Min 50%) 360
Signal break/ Free left without caution/ Speeding at yellow 240
Zebra Crossing overshoot/No space to pedestrians crossing/ 240
Parking close/ Not maintaining safe distance 240
Misbehaving with passengers over Change etc 240
Total No of cases of violation/Complaints 2040
Total No of violation/Complaints cases 3000 Buses per day 61, 20, 000 (61.20 lacs)
Total No of violation/Complaints cases in a year 223, 38, 00, 000
(223.38 Crores/223.8 Million)
(B) Woman’s harassment and endangering children’s safety
No front door /separate door or Queue in bus for ladies leading to woman’s harassment and endangering children’s safety 10, 00, 000 per day
Total No of woman harrasment/Children safety
violation/Complaints cases in a year 36, 50, 00, 000
(36.50 crores /365 Million)
Total No of violation/Complaints cases in a year A B 259, 88, 00, 000 Say 260 Crores (259.88 crores/2598.80 Million)
No Time Table. No service commitment. No customer satisfaction. No right to passengers.
No complaint entertained. If taken more harassment.
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