Dear Sir / Madam,
I am a subscriber bearing consumer no. SG3191 of your company, with the agency Shriram Gas Agency, Vadgaon, Near Telephone exchange, Sinhagad Road, Pune 411051.
I had booked for home delivery for cylinder on 10/11/08 & received the cylinder on 28/11/08 that too after 7-8 follow ups. First of all the agency people are not picking up the phone, all the time we have to personally go to the agency & remind them.
Yesterday i.e on 5/8/08 i went to the agency for home delivery booking, but the agency people are very rudely saying that they will not take the booking as the last cylinder was delivered on 28/11/08, we have to wait atleast for 21 days for next home delivery booking. But it the agencies fault that they have delivered the cylinder after 18 days, i tried to explain them the same but they are very arogantly replying that we dont want to speak with on this subject as we will go by our rules.
Kindly look into the matte
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