I'm a Bharat Gas Customer Since Jan' 01 and till today.
We are using two cylinders since Jan'01. We are 7members in our family including small baby. My daughter, son are working & baby is going for school.
We are not getting the cylinder in cycle vise. Once the cylinder was over, after booking we have to wait for a week or 10days. In prior if we register for booking Agency doesn't accept the registration.
We are facing the problem for the past one year. If we speak thru phone we were been handled very badly by the agency staff. So we went & met the agency owner & given the complaint letter.
He promised us to deliver the cylinder 24days once. But what he promised was failed for us.
If i approach the same agency delivery boys i can get 1cylinder for Rs.600/- I have two cylinders then it is not neccessary to go for Rs.600 cylinder from the agency. If once the cylinder was over if i book for cylinder reg. i should get 3 to 7days. But it is not happening.
I've got fade up making phone calls & reminders now. I kindly request you to provide training for the agency staff to handle customers.
If this feedback is being read by Bharat Gas officials, then I sincerely request to give me the solution.
My Consumer No.=11115
Contact No- 9840848287
Dealer's Name = Bharat bhanu gas agency,
Madhuravoual,
Chennai-600 095
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