Bharat Gas - LPG Cylinder
Delay & Discourteous behaviou

I have a double connection with Bharat Gas agency M/s. Vishnu Jyoti Gas Service, Ghaziabad. Our consumer number is 28347.

We had booked a LPG cylinder on 20th July'09 through phone call & were told by the lady operator that you will be receiving the cylinder within 4-5 days. However, this din't happen & then we statred following up over phone. There was no confirmed reply & on 2nd Aug'09 when our cylinder got empty we were forced to call them up again. This time we were told that there is no booking for your consumer no. & now we are booking it. Post this, on 4th evening, we finally got the cylinder after so much of struggle.

Now, on 11th Aug'09, we called them again to book for the second cyliner connection which is also empty & we were told very rudely that we can't book it before 21 days of previous booking. I fail to understand that if this is a policy then why in the first place do they issue a double connection.

I strongly feel that agency should be withdrawn from this operator & given to a courteous & responsive person.

regards

Dhiraj Tripathi

C-708, arihant Harmony,

Ahimsa Khand-II, Mall Road,

Indirapuram, Ghaziabad10

Ph - 9999436905, 9999436978