From
S. GUNASEKARAN,
F3, BHAVANI BLOCK II,
SAMAYAPURAM CASTLE,
CHANDRAPRABU COLONY,
MOOLAKKADAI,
CHENNAI 600 110.
PH: 044-26722700 M: 9445193600
To
THE CUSTOMER MANAGER,
BHARAT PETROLEUM CORPN.LTD.,
1, RANGANATHAN GARDEN,
11TH MAIN ROAD,
ANNA NAGAR,
CHENNAI 600 040.
Sir/Madam,
Sub: Improper supply of LPG – Reg
Ref: Agency: KANNIGA GAS AGENCY – MADHAVARAM
Consumer No: 27542
I humbly submit the following few linesfor your favour of information and proper action for supply of LPG in time.
I have been shifted from the agency Dhanalakshmi Agency Vepery during May due to my residence change. Up to change of my residence I used to get the LPG in time without any complaint.
After my change of residence my residence comes under M/s Kanniga Agency Madavaram.
After got my registration in Kanniga Agency my consumer number is 27542.
I am sorry to inform you that the day of registration onwards only one time the agency supplied the LPG to my house i.e door delivery. After that, so many times I visited the agency and met the manager and other staff and I was told that the LPG will supply but it was vain.
Every time after booking, I waited for some times and went to the agency and got the LPG cylinder from the Godown which is far away from the agency office. Every time I used to get the LPG cylinder by person which is injustice.
[CONTD..2]
-2-
This time I booked the LPG thro SMS on 11-11 and my reference number is 14735585 but still date even though lapse of 25 days I have not received the
cylinder In this juncture I want to inform you that the phone number give me for contacting the agency, the number is always buzy or no response.
I wish to inform you that I am working as executive in BSNL and I am not having time to visit every day from the delivery due date and not able to get the cylinder in person. Kindly check of my previous history and take action immediately.
For your information the numbers of the agency which were given to me 044-25550708/25552058/manager number 9941824825 [switched off].
Further I want to inform you that the same problem is being faced by the Bharat Gas customers who are residing in our area/flats. Hence I request you to kindly look in to the matter and take proper action for supply of LPG cylinder in time not only for me but also those who are facing the same problem in my area immediately..
I hope this letter will take in response and the supply will be done immediately.
Awaiting for early supply and reply.
Thanking You,
Yours truly,
[S. GUNASEKARAN]
05-12
CONS.NO: 27542
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