I applied to BSNL, Kanpur for a new telephone connection with Broadband facility at my residence. I submitted the completed application form along with all annexures and paid the requisite fee of Rs. 500 vide receipt no. 23984 dated 23rd April. Our application was registered vide registration no. 51185343 dated 24th April. Almost 3 months have elapsed and I have made innumerable approaches to the SDO, DE, DGM & GM office of BSNL, Kanpur, but I have not been provided with the requested connection till date, neither is anyone giving me a satisfactory reply as to when I will be provided the connection.
Please project my complaint to the appropriate authority so that I may be provided with a connection as applied for.
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