I am the regular costumer of BIG APPLE I have bought the Iraqi dates fromBig apple Shastri Nagar Ghaziabad with the bill dated 06.02.08 I have found the sand like particles in it initially I have ignored initially when I have found more particle I have decided to return to it to the shop. I have visited the shop on 07/03/08 the store person have tasted the dates store manager Rishi kapoor refused to return due to audit of store was going on I have visited the again on 11/03/08 he has weighed the sample weight was approx 500 gm which was 500 gm less from the original weight the dates. I have asked him to to return the money as per the original weight he refused me to return due to the less weight.
Kindly give me the full justification is it the way to handle the customer. Kindly give me the reply me as early as possible.
Regards
Peeyush Pandya
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