Title: Delay and no responce from retailer
Complaint: i have purchase a wrought iron bed, product name "Proton bed", with matress from Big Bazar, Hyland Park, Kolkata-3 on 25/01. Bill No: T44/101 for a amount of Rs. 5698. They comitted to deliver it to residencial adress within 15 days from the date of purchase. but it was not delivered. after 22 days from purchase i called them on 03324364148. they told due to damge of product, new bed will be delivered within 1st sunday of March. But that was also past after that i am call again but they have given several dates (like 10/03 5 pm to 10 pm, 11/03 morning, 12/03 holeday, 14/03 morning before 8 am) of delivery, but all in vain. Till now (14/03) i have not got my item.
Even they are not sorry for that even no one contact me for resone for not delivery. I am very frausted and such a big retailer are very bad managment they are not concern of their customer . please do somthing.
Thanks & regards,
Ananda khan
9734368882
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