Big Cinemas
Money withdrawn but no ticket generated online

I have booking tickets for a show through net booking. After entering the debit card details and confirming the booking, the site gave an error message“BIG Cinemas apologize for a technical error. Please get back to us in some time, while we fix it!!! ”, and i did not get a confirmation for the tickets I booked. However, the amount got withdrawn from my account.

There were no customer care numbers or mail-id given.so, i sent a mail to 'guest.feedback@relianceada.com' but didn't get any reply from them.

So I have paid for tickets which i did not get and there is no effort from the company to address my complaint.

My trasaction id is VIN/ADLABS FILM1023193601/0 with respect to icicibank.

Company: Big Cinemas
Country: India

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