BIG TV
Service withdrawal by BIG TV against agreement

Sir,

I had done subscription of Starter Pack - 2 for one year since 01/09/09 to 31/08 and in this pack NDTV Imagine was not include but as per company brochure the customer can avail NDTV Imagine on extra payment. So, I was availing NDTV Imagine till 24/09/09.

After this company had withdrawal NDTV Imagine channel. On inquiring the customer care request no. 1406598431 attendant person Mr. Devendra Singh, I came to know that company have changed plan and I can't avail this facility in spite of I had Rs. 48/- in my big TV account no. 200510251632 yet.

As already we have done agreement on 01/09/09, So it is company responsibility to give me this facility.

Pl. do needful at an earliest

Thanking you in anticipation,

Sanjay Agrawal

09810265676