The executive from BSLI named Rajiv Saxena from Andheri office offered me Saral Jeevan Policy (Policy no. 003285620) for Rs 37000 annual premium and assured me a total deduction of 9% on this annual premium. And during the free looking period when i received the policy papers i called him up and tried to make some clarifications about deductions mentioned in the papers but he was completely ignorant and unresponsive to all my calls and also meanwhile the free looking period had crossed.
Also the policy paper and the illustration was prepared in a very tricky format with all the deductions showing in terms of cover and not directly in Rs which added to my confusion since they were in few rupees but that had to be multiplied by huge cover number for the total deductions.
And when i had the statement of accounts with the premium paid and deductions applied it was shocking to me that there is a deduction of around 40% to the premium annually.
I want to surrender this policy since such heavy deductions are not possible for me and that too for 3 years. I have tried calling the exexcutive but he is gone under cover and this already proves what type of managing staff BSLI is having.
So kindly refund me with whatever is possible and surrender this policy OR suggest me some other policy with less deductions.
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