Respected Sir,
This is not the first forum where I am sending mail regarding the problem faced by commuters in BMTC, nor will this be last one. I have even called up the BMTC complain numbers but unheard. I am writing this mail on behalf of all the Bangalore commuters who travel by BMTC. I work in a reputed IT company. I am travelling from Madiwala to E-city from past 3 years. I have my own vehicle but still I travel by BMTC because I believe that reduces the traffic as well as pollution. But there is an epidemic that creeping into the BMTC conductors this would have started some 1 year and a half year or so but has become unbearable in past 6 months.
My fare from Madiwala from Konapnagrahara is 9 Rs (8 Rs before the hike). Whatever it is I am forced to pay 10 Rs for my travel. There will different instances like he will give a ticket for 9 Rs and write 1 Re behind it and when asked for 1 Re they ll give a strange look and say some excuse like no change, how it matters to you people etc. Otherwise they give a 10 Rs ticket when told that I travel Daily and all they just say some Stage logic and make me Quite. I have reacted to these send out mails called up officials and each and every time I was assured that it wont happen again but nothing changed. Its not a matter of 1 Re it’s a matter of the integrity of these ppl. I have even seen a conductor writing down the balance of 100 Rs taken from a girl behind the ticket and hiding themselves in the men section and not even hearing to her cry when she was getting down.
Now days I travel by Suvarana. Its suppose to charge me 12 Rs. But I always end up paying 14-15 Rs the ll each time argue and tell that this is the fare or write the rest of the amount behind the ticket if at all I win. I face all these problems because I fight for the getting the tickets many get away by giving half the money for their fare without getting the ticket from the conductor. There is one other option they give us used old tickets we can pay less and get those. I have noted down the Bus numbers to complain but all in vain. I have been in Mumbai for 18 Years. I never had to ask back the change even for a 25 Ps hats off to BEST.
This is problem faced by each and every commuter of BMTC daily. Any of you can just travel from Madiwala to E-city in any Bus. I ll guarantee you all will end up with the same issue. Take any ticket lying on the Floor there will be an amount written on the back of it. Please do something against this corruption otherwise few days from now drivers too will start asking money from commuters.
Regards,
A frustrated BMTC commuter.
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