Bradband
Comlaint against a particular employee Sri H. Choudhury, Panbazar Branch for his untoward behaviou

Sir,

with due respect i would like to lodged a complaint against one of the employee namely Mr. H. Choudhury of Patsala origin of your esteemed company for his untoward behavior and attitudes. Actually i do not want to drag him but due to his such behavior i could not stop rather i am compelled to write now thinking his today's behavior.

on 14/07/09 i lodged a complaint before Panbazar, Guwahati branch for my braodband connection as the same was not working from last couple of days. My docket number was 14. As there was no response from your official side till next day afternoon i myself requested one of your employee who is a supervisor of my locality to do needful. He then after inspecting the line connection had found that the splitter supplied with the modem was found faulty.

Then i approached before the Panbazar office today itself i.e. on 16-07-09 and there only I found Mr. H. Choudhury sitting on the First table (he may be in charge of faulty article). I narrated my complaint and requested him to do needful. He then asked me to stay sometime and directed one of his juniors to check the splitter. At this moment the situation was simply Ok. But on being found defect he replaced the said splitter with a old one which was also seems to be pathetic condition. Then i requested him to replace the same with a new one. But he suddenly rebuked on me and told me" to buy it from open market, we never replace with a new one to any body". Thereafter I further requested him to replaced it with a old one but with better condition. Oh! he suddenly became stunt and behaved like an illiterate person by uttering some flimsy and unconstitutional words and asked me to lodge the same with higher authorities. I was really astonished and for a moment i was thinking that the way he was taking with a customer, being like a boss, he may be the high officials of your esteemed company. But setting aside my those thinking, i then step forwarded as for my opinion, being a employee of a public office, can't be done such type of inhuman behavioral attitudes to the general public.

I then approached to his senior Mr. Sutrodhar, a nice gentleman, who immediately asked him to replace the same with a better condition. He was the person who was witnessed of the above incident.