I AM FACING TREMENDOUS PROBLEM IN USING BROAD BAND INTERNET SERVICE FOR THE LAST APPROXIMATELY ONE MONTH OR SO. THE TELEPHONE NUMBER DEDICATED FOR BROAD BAND IS 033-2423-6533 & HAS NO OTHER PARALLEL LINE OR FUNCTION .THE BSNL LINK IS FAILING EVERY TWO TO THREE MINUTES (ALMOST RITUALLY) THEREBY RENDERING OUR USE OF INTERNET SERVICE NEXT TO IMPOSSIBLE. MY VARIOUS COMPLAINTS, IT APPEARS, HAVE FAILED TO YEILD ANY POSITIVE RESULT .
SINCE BOTH OUR DAUGHTER & SON REMAIN OVERSEAS IT IS MORE DISTURBING & IRRITTING FOR US .
IT IS, THEREFORE. REQUESTED FOR PROMPT ACTION TO ERADICATE THE PROBLEM OR ADVISE .
I WOULD ALSO EXPECT SUITABLE COMPENSATION FOR THE TROUBLE BEING FACED BY US..
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