BRODBAND
Illing

The Bharat Sanchal Nigam Ltd.

Calcutta Telephones

Calcutta

The Chief Accountants Officer (TR) North

Dear Sir,

I am facing very much problems due to yours Billing System. I have a Broadband line in my home from last 2, 3 years but nothing is going normal.

As on today your bill which I get from your department amount 10943 Rs. From last 12 month I go to your office approx 10 time and request them that, please change my plan from 500 to 900 unlimited with my request letter with your department received on 2.11.07. A copy of letter also attached with this letter, I meet in your office so many times with your officers but you not change my plan and every time your office tell that pay this bill and we change your plan from next month.

I am not in position to pay your this bill. Please change my bill and give me unlimited home plan.

Thanks.

Dharmendra Singh

Prakash Lites

89B, Suren Sarkar Road

Kolkata – 700 010

Phone No. – 23632724

Customer ID - 0101200203079