BSNL Bangalore
Phone out of orde

I have recently taken New Connectionfor BSNLat No.23534345, its hardly a month i got the Bill, but the Phone is not working, its dead from almost three weeks, recently my son had a very high fever and it was almost a life and death experience. This house without a ph. is very inconvient, is the service of BSNL, HOW WILL I RELY FOR FURTHER SERVICES from the company.