1. Since April telephone lines and Braodband services are frequently getting out of order. During this time telephone complaint number 08028439298 whicj is IVR system keeps on ringing and no answer. Each time the telephone is downm it takes one week to get repair.
2. I have been wrongly charged for Rs 975/- for additional usage chrges for Braodband usage. However, my broadband plan is Home Plan 500 which is for unlimited usage. This was informed to me when I had opted for this pln. Only in April the charges of additional usage has been charged.
3. I have given written application for changing my broadband plan from Home Plan 500 to Home Plan 750 in May but the same is not changed.
4. The BSNL monthly telephone bill which comes to me every month does not reflect my correct name. The name printed on bill is Ashok Najmudar where as it should be Ashok Majmudar
I am not sure whether this complaint will make any effect.
Ashok Majmudar
128, Trinity Meadeows
Off Sarjapura Road,
Bellandur Village,
Bangalore
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