BSNL Bangalore
Excess Billing for Broadband

Consumer No. 48703314

Telephone No. 26729884

Plan: DataOne Home 500

With the current broadband plan, unlimited download facility is available from 2AM to 8AM. But even downloads done during this time is ALSO billed & hence it has crossed the usage limits.

Worst part is that if you call up Bill Enquiry nos., either its always busy or its always unattended (26610551, 26672200 - Though this is changed to 26941458, bills don't have the changed no.!!). When finally at some point of the day, somebody attended the call, there was another no. that I need to call for such complaint & thats always unattended no., finally landing up nowhere on my complaint, I'm filing it here.

Thanks & Regards

Mithun GN