I have got a bsnl broadband with my fixed phone line whose no. is 06540-272690. from the last 6 month there has been problem with the link in the broadband connection. other users of the area have got good connection but there is problem with our connection only. we also made a complain at the bsnl exchange. they also sent their service man for checking out the problem but they could not figure out the problem. now they even dont listen to our words.
so now fed up with the problem. plz advice me what to do and if i can file a case in consumer court or not. if i can then please tell me the procedure for it and how much time will be required to sort out the problem.
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