Below are my BSNL connection details:
My BSNL Number: 080-25277391
Phone Instrument: Owned
Modem Instrument: Owned
Model type : 1) ADSL with wifi 2) Normal ADSL
1st time I wrote when there were issues in getting my BSNL broadband working when new line was taken. Now after 1.5 month after that I have again an issues with same broadband connection.
Again I have problem with internet again. Internet gets disconnected every 10 minutes. This problem is raised since one month
For the above number, i have raised complained with BSNL since last one month. I have been trying to get this working till date but no success yet. I am only paying rent from my pocket which is helping only BSNL and not me.
I had different responses from different people of BSNL.
1) Area Managaer (Babi) tell this is line problem and will be be solved by July 10 approximately. I had met him personally on July 04.
2) Lineman (Mr. Bhupati) came to home to solve this for many times. As per him he says he has solved all problems, line is fine and all. But still the problem persists. On July 6 he comes and says it is not working with my modem. It works with BSNL modem. Infact he was person who had setup same modem when new line was taken. It was working fine. I have two modems both of which were working fine with Other service provider like Airtel.
Not sure is it just a way to get out of problem or not?
3) Besides this I am in touch with Mr. Nageshappa, Mr. Manohar and Mrs. Malini
Can you please help me in getting this problem isolated and solved, because all time i talk to people they have their own execuses for internet not working.
I was able to use connection only 15 days since the time i have taken connection. I am unnecessary paying rental. Besides these i have to run around here and there to get problem solved.
So last option i have is to approcah you. Hope you would be able to help me in the solving problem.
If it does not solve, I will have to go to consumer court and cancel connection.
Regards,
Hardik Kothari
Mobile: 91-9448760714
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