R PARAMASIVAM
TEL. NO. 04422493475
For the last four months I am using bsnl broadband in my home. From the day onwards I faced many problem and also in the last month and current month I am facing very serious problem. The problem is as follows:
whenever I switch on the modem, in the beginning I am able to browse and later after 10 minutes, the connection will be out and dsl line will be off. And it will take again 5 minutes to reconnect.
So that i am not able to do my uploads and downloads of my office work. And this will be very serious in the morning time from 2 am to 8 am. There wont be continuous connection for not even 5 minutes, after 5 minutes the modem will get hanged and then I have to switch off the modem and reboot it. I complaint many times in the exchange and no use. For the last two weeks, whenever I called to the exchange, nobody is picking the telephone. I am very much vexed because of using this company's connection and thinking of cancelling the bsnl line.
Please rectify the problem as soon as possible.
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