Dear Sir / Madam,
I have subscribed for 512kbps unlimited usage plan from BSNL and it has been performing extremely poorrly (less than 100kbps).
I have lodged complaint, followed up, escalated to nodal and appellate authorities however there has been no improvement.
Pls advise what could be the next recourse to get satisfactory services for which I have already paid as well as refund of the pro-rated amount for the period its has been deficient.
It is causing me immense hardships as I have to run around everytime I have some work on internet (which is quite frequent).
Thanking you
Ligi Nai
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