BSNL Broadband
Not working for past 3 weeks

Hi

I am residing at Rammurthy Nagar Bangalore.

For past 3 weeks the broad band connection is not working.

Already we tried giving complaint to BSNL Rammurthy nagar branch but all in vain.

Yesterday we got the telephone bill and the complete broad band charge is levied.

Why should we pay when the service is not provided?

At least there should be some discounts when the service is not provided.